E-Mail Use and Expectations

E-mail use

Student e-mail is a means for conducting official communication with the College. It is expected that college communications will be opened and read in a timely fashion. As steward of this process, the Office of the Registrar is responsible for overseeing the use of official student e-mail. The college administration will use electronic mail to communicate only official college information to students (e.g. registration or enrollment information, course cancellations, financial aid announcements, etc.).

Student e-mail accounts

Official college e-mail accounts are available for all currently enrolled students, through an arrangement with MS Exchange Labs. Your e-mail address is of the form "". Students must activate their account before it can be used through the Student Network Account website (https://secure.spscc.ctc.edu/sna).

Expectations for student use of e-mail

Students are expected to check their e-mail on a frequent and consistent basis in order to stay current with college-related and time-sensitive communications. Students should manage their mailbox to ensure that they do not miss official communications. Students must adhere to laws and college policies, including the college acceptable use policy and student code of conduct.

Privacy and Security

Exercise extreme caution in using e-mail to communicate confidential or sensitive matters; do not assume that e-mail is private and confidential. It is especially important that users are careful to send messages only to the intended recipient. Although the college makes reasonable effort to secure its systems and network, it cannot guarantee that intrusion will not occur. MS Exchange Labs has its own policies and security statements at http://exchangelabs.com. Although the college does not routinely monitor individual accounts, it does have the right to do so in order to comply with laws and protect the integrity of the college. The official e-mail address will be maintained in the Student Management System (SMS).